FAQ

Frequently Asked Questions (FAQ)

1. What does Narti Solutions do?

Narti Solutions helps eCommerce sellers automate marketplace reconciliation and accounting workflows across multiple platforms like Amazon, Flipkart, Meesho, Shopify, Myntra, and more.

2. Which marketplaces are supported?

We support major Indian marketplaces including:

  • Amazon
  • Flipkart
  • Meesho
  • Myntra
  • AJIO
  • Shopify
  • JioMart
  • WooCommerce
  • And other custom report imports

3. Which accounting software can I export data into?

You can export accounting-ready data directly into:

  • Tally
  • Busy
  • Zoho Books

4. What type of reports can be reconciled?

Our platform helps reconcile:

  • Sales orders
  • Settlements
  • Returns & refunds
  • Shipping charges
  • Marketplace commissions
  • Advertising deductions
  • GST-related transactions

5. Is GST workflow support available?

Yes. Narti Solutions provides GST-ready workflows and organized transaction reports for easier accounting and tax management.

6. Can I manage multiple seller accounts?

Yes. You can manage multiple brands, stores, and marketplace seller accounts from a single dashboard.

7. Is my business data secure?

Yes. We use secure systems and data protection practices to keep your business and accounting information safe.

8. Do I need technical knowledge to use the platform?

No. The platform is designed to be simple, seller-friendly, and easy to use for both business owners and accounting teams.

9. Can I upload reports manually?

Yes. You can upload marketplace reports manually using supported file formats for reconciliation and processing.

10. Is Narti Solutions suitable for small businesses?

Absolutely. Our platform is suitable for:

  • Small sellers
  • Growing D2C brands
  • Medium businesses
  • Large multi-marketplace sellers

11. How does reconciliation help my business?

Reconciliation helps you:

  • Identify settlement mismatches
  • Track deductions accurately
  • Reduce accounting errors
  • Improve financial reporting
  • Save manual accounting time

12. Do you provide customer support?

Yes. Our support team helps users with onboarding, setup, and workflow-related assistance.

13. Can I schedule a demo before purchasing?

Yes. You can contact us anytime to schedule a free product demo and understand how the platform works.

14. Does the software support local Indian accounting workflows?

Yes. Narti Solutions is designed specifically for Indian eCommerce sellers and marketplace accounting requirements.

15. How can I get started?

Simply contact our team or request a free demo to start automating your eCommerce reconciliation and accounting workflows.