Privacy Policy

Last Updated: June 2026

Narti Solutions (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal and business information of our users.

1. Information We Collect

We may collect the following information:

Business Information

  • Company Name

  • GST Number

  • Business Address

  • Authorized Contact Person Details

Personal Information

  • Full Name

  • Mobile Number

  • Email Address

Financial & Transaction Data

  • Accounting records uploaded by users

  • GST reports and reconciliation data

  • Tally, Busy, and marketplace transaction files

Technical Information

  • IP Address

  • Browser type and device information

  • Log files and usage analytics

2. How We Use Your Information

We use the information collected to:

  • Provide GST reconciliation and accounting services

  • Generate Tally and Busy import files

  • Process and analyze uploaded accounting data

  • Provide customer support

  • Improve our software and user experience

  • Send important service notifications and updates

  • Comply with applicable legal and regulatory requirements

3. Data Storage and Retention

We retain customer data only for as long as necessary to provide our services or comply with legal obligations. Data that is no longer required is securely deleted or anonymized.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect user data against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

  • Secure HTTPS encryption

  • Access control and authentication mechanisms

  • Regular backups

  • Monitoring and logging of security events

  • Periodic security assessments

5. Third-Party Services

We may use trusted third-party service providers for:

  • Cloud hosting

  • Payment processing

  • Email delivery

  • Analytics and monitoring

These providers are required to maintain appropriate security and confidentiality standards.

6. Incident Response

Narti Solutions maintains an Incident Response Plan to identify, investigate, contain, and resolve security incidents. In the event of a data breach or security incident, we will take appropriate actions and notify affected parties as required by law.

7. User Rights

Users may request to:

  • Access their personal information

  • Correct inaccurate information

  • Request deletion of their data, subject to legal obligations

  • Contact us regarding privacy concerns

8. Contact Us

For privacy-related questions or requests, please contact:

Narti Solutions

Email: support@nartisolutions.com

Website: https://nartisolutions.com